Signs that you might need new glasses include frequent headaches, eye strain, blurred vision, difficulty reading or focusing, squinting, double vision, or changes in the clarity of your vision.

It’s generally recommended to have an eye exam every one to two years, but this can vary depending on age, existing eye conditions, or as advised by your eye care professional.

At The Look Optical, we accept various insurance plans CHECK OUR INSURANCE PARTNER. The process usually involves verifying coverage and submitting claims on your behalf.

In The Lokk Optical, We offer various types of lenses, including single vision, bifocals, progressives, photochromic (transition) lenses, and more. The best option for you depends on your prescription, lifestyle, and preferences. An optician can help you choose the right one.

Turnaround time can vary based on the type of lenses and frames, but it typically ranges from a few days to a couple of weeks for glasses. Contact lenses may be available for immediate pickup if they are in stock; otherwise, they might take a few days to arrive.

We allow customers to bring their own frames for new lenses. However, they might assess the condition of the frames to ensure they’re suitable for new lenses.

We provide warranties on frames against defects and often offer optional warranties for lenses. The specifics of warranties (length, coverage) can vary, so it’s good to inquire about these details.

We offer free adjustments for glasses purchased from their store. For repairs, they might offer services depending on the damage or provide guidance on how to proceed.

Cleaning glasses with a microfiber cloth and lens cleaner and storing them in a case when not in use helps maintain their quality. For contact lenses, following a proper cleaning routine and replacing them as directed by your eye care professional is crucial.

You can contact us through Call (+250) 780 500 592), E-mail  getlook20@gmail.com or through WhatsApp chat via this link.  No matter where you are, as long as we receive your query, We will do our best to help you out.